About Wave

Wave is a mission-driven company dedicated to increasing everyone’s access to emotional wellbeing. We have built an ecosystem that delivers evidence-based care pathways, including an engaging digital therapeutic app and coach-led services. We aim to empower people to live the life they want, understanding that well-being is not one-size-fits all, and that all people benefit from the support of the right skills, delivered in the right way at the right time. 

We are a female-founded company looking for driven, creative, and passionate team members to join us in our mission. We believe that an inclusive culture and diversity of thought are key components of one’s wellbeing in the workplace. If you’re passionate about making a significant impact on how people access mental health care and improve their emotional wellbeing, we’d love to hear from you!

The Role

We’re building a one-of-a-kind coaching team to help usher in a new paradigm of mental health care through our digital ecosystem.

As an Emotional Wellbeing Coach, you’ll provide short-term, evidence-based 1:1 coaching to a full caseload of clients through 30-minute video sessions. You’ll report to our Lead Emotional Wellbeing Coach and grow your practice through weekly supervisory rounds and regular quality reviews.

This is a fully remote, salaried exempt role open to candidates anywhere in the U.S. All of your working time, including documentation, team meetings and quality reviews, is paid.

We’re a growing team, so our processes evolve. We’re intentional and transparent about changes, and we value coaches who help us improve our workflows, the coach experience and the care our clients receive.

What You’ll do:

Coach a Full Caseload:

• Carry an active caseload of new and returning clients, with up to 50 thirty-minute video sessions a week

• Coach clients on topics such as depression, anxiety, stress management, relationships, communication, life transitions and workplace challenges, using evidence-based coaching and Wave’s model

• Assign digital lessons, skill-building activities and assessments between sessions to reinforce learning and track progress

• Use client data to personalize your coaching and support progress toward personal goals and clinical outcomes

• Use AI-supported workflows to work efficiently, while applying your own professional judgment

• Complete session documentation the same day as each session

• Manage your own scheduling, rescheduling and client communication by video and in-app messaging

• Keep a consistent Monday–Friday schedule within our service hours of 8 a.m. to 9 p.m. Central Time

Respond to Safety Concerns

• Recognize and respond to high-risk situations, following Wave’s safety protocols

• Assess risk in the moment using the Columbia-Suicide Severity Rating Scale (C-SSRS), take appropriate next steps and escalate care as needed

Learn and Grow with the Team

• Attend weekly coaching team meetings and supervisory rounds

  • Present client cases, covering presenting concerns, your case conceptualization, progress and where you’d like input

  • Offer ideas and input on your peers’ cases

• Take part in our quality assurance cycle of self-review, peer review and manager review

• Participate in pilots of new coaching offerings, company research and engagement experiments

What you Bring

Requirements

• Graduate of an NBHWC-accredited coach training program with current National Board Certification (NBC-HWC), or awaiting exam results

• 1-2 years of direct 1:1 experience supporting clients, such as coaching, crisis line, peer support or case management (video or other live sessions preferred)

• Working knowledge of core coaching frameworks such as motivational interviewing, the transtheoretical model of change, appreciative inquiry, behavioral activation and goal setting

• Comfort using technology and AI-powered tools in your work, with the judgment to review AI output critically and keep communication personal

• Ability to meet the remote work requirements below

You’ll Thrive Here if You

• Want to join a mission-driven team increasing access to and representation in behavioral health support

• Are committed to continuous learning and culturally responsive care

• Have a track record of high-quality coaching across a large caseload or high volume of client contacts

• Communicate warmly and clearly, both live on video and in asynchronous messages

• Are eager to apply case conceptualization and clinical concepts within core coaching frameworks

• Like using data to inform care decisions and improve client outcomes

• Are excited to help shape digital care that combines measurement-based care, transdiagnostic approaches and human support

• Adapt well to changing practices, programs and tools in a fast-paced, remote environment

• Are comfortable with ambiguity, or committed to growing that comfort

• Value feedback, supervision and learning alongside a team

Remote Work Requirements

• A private room for every session, where no one can hear you or see your screen

• Password-protected home internet that supports video calls all day. Public Wi-Fi and coworking spaces aren’t permitted.

• Company-provided equipment. All work happens on your company Mac, and clients are never contacted from a personal phone.

• HIPAA and security training, completed before you receive system access

What we Offer 

Wave believes that how we treat our employees is how we treat our clients. We offer:

• Competitive salary: $58,000 - $70,000 per year

• Comprehensive health benefits

• A collaborative, inclusive team focused on your professional growth, with weekly supervision and regular feedback

• The opportunity to make a meaningful impact on mental health support

• A data-driven, intellectually curious culture that wants to do good by doing well

How to Apply

• Complete this form

Equal Employment Opportunity Statement: Wave is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Wave will not tolerate discrimination or harassment based on any of these characteristics. Wave encourages applicants of all ages and will provide reasonable accommodation to employees who have protected disabilities consistent with local law.