Mpathic: AI-powered Analytics for Life Sciences and Healthcare

Challenge: Mpathic was looking for a competitive advantage when it came to recruiting and maintaining top talent in the high-stress, fast-moving AI space. 

Approach: 

Focusing on workplace communication and work-life balance, Wave developed customized care plans for each participating employee, combining:

  • 1:1 virtual coaching sessions by National Board certified coaches

  • On-demand digital content and exercises tailored to individual goals and progress

  • App-enabled, wraparound support (coach messaging, crisis referrals) between sessions

Results:

High engagement

83% signed up for 1:1 coaching sessions

Averaged 4.25 sessions per employee (clinically proven that 4 sessions reduces levels of depression, anxiety and/or stress in 70% of users)

Competitive returns

Total savings = $55k

3X ROI

Satisfied employees

“My coach helped me stop spiraling after tough feedback. Just one session gave me clarity and a way to reset.”

“I checked out a byte called ‘Revenge Bedtime’ – it was so interesting to see that something I absolutely experience has a name! I am loving Wave already.”

Mpathic CEO

“Wave provided crucial mental health support to our employees, and we were surprised and delighted that it helped us close competitive recruits.”