Mpathic: AI-powered Analytics for Life Sciences and Healthcare

A woman sitting at a desk working on a computer. The desk has a keyboard, mouse, a blue coffee cup, a smartphone, and some papers. There are plants and a window in the background.

Challenge: Mpathic was looking for a competitive advantage when it came to recruiting and maintaining top talent in the high-stress, fast-moving AI space. 

Approach: 

Focusing on workplace communication and work-life balance, Wave developed customized care plans for each participating employee, combining:

  • 1:1 virtual coaching sessions by National Board certified coaches

  • On-demand digital content and exercises tailored to individual goals and progress

  • App-enabled, wraparound support (coach messaging, crisis referrals) between sessions

Results:

High engagement

83% signed up for 1:1 coaching sessions

Averaged 4.25 sessions per employee (clinically proven that 4 sessions reduces levels of depression, anxiety and/or stress in 70% of users)

Competitive returns

Total savings = $55k

3X ROI

Satisfied employees

“My coach helped me stop spiraling after tough feedback. Just one session gave me clarity and a way to reset.”

“I checked out a byte called ‘Revenge Bedtime’ – it was so interesting to see that something I absolutely experience has a name! I am loving Wave already.”

Logo of mpathic with the word 'mpathic' in black lowercase letters and a colorful M-shaped design in yellow, pink, and red.

Mpathic CEO

“Wave provided crucial mental health support to our employees, and we were surprised and delighted that it helped us close competitive recruits.”